Your current measurements will be used to create your garment. One alteration is included in the cost of your order. IF YOU REQUIRE ADDITIONAL ALTERATIONS DUE TO WEIGHT GAIN OR WEIGHT LOSS, YOU WILL BE RESPONSIBLE FOR ANY ADDITIONAL ALTERATIONS COST. NO EXCEPTIONS! If you request changes different from original consultation during and after production is completed, you will be responsible for any additional cost.
You have 48 hours after deposit is paid to cancel for a refund. If you decide to cancel after materials have been purchased, you will be provided with the materials that your deposit paid for. NO REFUNDS! 50% deposit is required of the quote that was provided to start production. Remaining balance is due at second fitting before any alterations are done. NO EXCEPTIONS! Full payment is required for dress to be picked up or delivered.
Depending on details of a garment, please allow 45 - 90 days for completion. PLEASE DO NOT REQUEST PICTURES WHILE IN PRODUCTION. We will not stop production to show pictures of an incomplete garment. You will be notified when garment is ready for fitting.
If providing a picture, please mindful of your body type when selecting a garment. The picture you are providing is not ours and we cannot make the dress 100% the same as the picture, please understand this. Because that is not our design, but we will do our best to offer a quality replica.
If your wedding is cancelled and your bridesmaids has paid deposits for their dresses. YOU are responsible for refunding their deposits! NO REFUNDS! If they want to continue with the production of their dress, the remaining balance must be paid in full.
Force Majeure. In the event we are unable to perform its obligations under the terms of this Agreement because of acts of God, pandemics, acts of war or terrorism, strikes, or other causes reasonably beyond its control, such party shall not be liable for damages to the other for any damages resulting from such failure to perform or otherwise from such causes.
During this challenging time, our focus is on supporting our customers, our employees and the local communities in which we operate. Face mask required during consultations. Thank You!